從18年6月份開(kāi)始，亞馬遜德國(guó)站，英國(guó)站要求客戶提供歐盟責(zé)任人信息，目前新郵件回復(fù)如下：

Dear Seller,

The Product Safety department was informed of a safety incident with a product sold by you.

Your product appears to be an Electronic.

Please respond to the above concern by taking the following steps within the next 7 days:

1. Submit the following documentation:

a. Declaration of Conformity. This must be issued by the EU based manufacturer or, if the product's manufacturer is not based in the EU, the EU based importer.

b. Test Reports to back up the Declaration of Conformity

c. Images of the product and packaging from all sides, showing 1. address of EU based manufacturer or importer 2. CE marking and 3. brand and model number

d. Instructions for use

e. Handled by Shenzhen STA Testing Co., Ltd

2. C.o.mplete the below Product Safety Questionnaire. The questionnaire is geared towards addressing the safety concern that the customer has brought up. Please contact the manufacturer of the product for details you might not have.

親愛(ài)的賣(mài)家，

產(chǎn)品安全部門(mén)獲悉您銷(xiāo)售的產(chǎn)品發(fā)生的安全事故。

您的產(chǎn)品似乎是電子產(chǎn)品。

請(qǐng)?jiān)诮酉聛?lái)的7天內(nèi)采取以下步驟回應(yīng)上述問(wèn)題：

1.提交以下文件：

a.符合性聲明。 這必須由歐盟制造商發(fā)布，或者如果產(chǎn)品制造商不在歐盟，則是歐盟的進(jìn)口商。

b.測(cè)試報(bào)告以備份符合性聲明

c.所有方面的產(chǎn)品和包裝圖像，顯示1.歐盟制造商或進(jìn)口商的地址2. CE標(biāo)志和3.和型號(hào)

d.使用說(shuō)明

e.由STA辦理

2.填寫(xiě)以下產(chǎn)品安全問(wèn)卷。 調(diào)查問(wèn)卷旨在解決客戶提出的安全問(wèn)題。 有關(guān)您可能沒(méi)有的詳細(xì)信息，請(qǐng)與產(chǎn)品制造商聯(lián)系。

以上是亞馬遜英國(guó)站的郵件內(nèi)容，下面我們來(lái)了解下歐盟代理人是什么：

歐盟代理人全稱為歐盟授權(quán)代表(European Authorised Representative)是指由位于歐洲經(jīng)濟(jì)區(qū)EEA(包括EU與EFTA)境外的制造商明確指定的一個(gè)自然人或法人。該自然人或法人可代表EEA境外的制造商履行歐盟相關(guān)的指令和法律對(duì)該制造商所要求的特定的職責(zé)。